My story
I am a Fractional User Researcher with over 15 years of experience working with a diverse range of clients including big tech companies, multi-nationals, start-ups and scale-ups, UK government departments, third-sector clients and digital agencies.
My previous clients include:
Ministry for Justice
Department for Education
Microsoft
Cisco
Aviva
Orange
Oxfam
Perennial
Seren
Torchbox
Wrap
Gerry McGovern
I am particularly interested in sustainability, systems thinking and behavioural science. I love being outdoors, and believe we can learn so much from the natural world.
Case Studies
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Vira health
Helping a healthcare start-up improve their website and increase engagement with their mobile app.
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Attest
Working with a B2B scale-up to improve the onboarding of customers.
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DEFRA
Leading a research team supporting the design of a new service to help importers move goods from UK to Ireland.