Fractional = Flexible

  • Expert research skills without full-time overhead

  • Ability to leverage expertise for specific projects or time periods

  • Strategic insights for major decisions

  • Help building research processes and integrating AI tools

  • Facilitation of workshops to help identify gaps in knowledge and prioritise research questions

  • Training and mentoring for teams running research

  • Cost effective: 25-50% lower than a full-time hire when accounting for benefits, equipment, and overhead

You’ll find example packages below.

Example Packages

Research Partner Retainer

Fixed monthly/quarterly allocation (e.g. 20-30 hours) to use flexibly as based research and training priorities

  • Regular check-ins (weekly/monthly)

  • Rolling over unused hours (with limits)

From £1,500 + VAT per month

Research Sprints Support

Research expertise to support one or more design or development sprints.

  • Research planning and execution

  • Attendance of ceremonies

  • Presentation of insights

From £2,000 + VAT per sprint

Tailored Workshops and Coaching

What aspect of customer research is you team struggling with? Let’s work together to improve the effectiveness of your research.

  • Workshops focussed on team’s goals

  • Team skill building

  • Process improvement

  • AI tools training

From £1,000 + VAT

Customer Discovery Support

Supporting product teams to run regular customer discovery interviews.

  • 5 to 10 customer discovery interviews completed on a monthly basis.

  • Monthly check-in to agree research hypothesis and target customer segment

  • Recruitment of participants

  • Interviewing customers (with opportunity for team members to observe)

  • Report and video clips

From £,500 + VAT per month

Customer Discovery Audit

For product teams doing customer research but seeking to get more their research, a Customer Discovery Audit can help.

We'll evaluate your current research practices and show you how to:

  • Build research plans that drive decisions

  • Structure questions that reveal deeper user needs

  • Extract actionable insights from your interview data

  • Calculate the ROI of your research efforts

  • Integrate AI into your processes so you get insights faster

From £1,500 + VAT